Trust Center
Who we are, what we verify, what we do not, and how we handle evidence. Published so you can check us before you ask us to check anyone else.
Business Registration
Public verification, not full disclosure. We publish the registration facts a buyer needs and keep personal and sensitive identifiers partially masked.
We publish our registration record once the administrator has added it. Until then, ask us directly and we will send it to you.
Verify This SupplierWho Operates FactoryAuditB2B?
FactoryAuditB2B is operated by a registered company in China and provides supplier verification, factory audit and sourcing support for global buyers.
FactoryAuditB2B is operated by a registered company. We publish the legal entity name as soon as it is configured in the Trust Center.
Supplier verification, factory audit, inspection and sourcing support for buyers importing from China and Southeast Asia. Phase 1 coverage is China, Vietnam and Thailand.
What We Verify
These are the checks our verification service covers.
- ✓ Company identity
- ✓ Factory location
- ✓ Documents
- ✓ Certifications
- ✓ Production capability
- ✓ Audit evidence
What We Do Not Verify
Stating the boundary is part of the service. A verification report is only useful if it says what was not checked.
- ✕ We do not certify suppliers ourselves unless explicitly stated.
- ✕ We do not review financial statements unless you ask us to.
- ✕ We do not verify subcontractors that were not disclosed to us.
- ✕ We do not guarantee product performance in use.
- ✕ We cannot detect deliberately falsified documents with certainty, although cross-checks reduce the gap.
Verification Methodology
Risk scores come from a fixed rules engine with published weights. The same inputs always produce the same score.
Verification Levels
A supplier is only shown as verified where a matching verification event and evidence exist.
- Verification level 0 — Unverified
No verification record.
- Verification level 1 — Business checked
Registration and business identity records reviewed.
- Verification level 2 — Documents reviewed
Certificates, licences and audit documents reviewed.
- Verification level 3 — Factory verified
Site confirmed with location evidence and photographs.
- Verification level 4 — Factory audited
On-site audit completed with findings and a written report.
Supplier Evidence Policy
How we handle the documents suppliers and buyers give us.
- · Every item is stored with its source, date and verification status.
- · Original third-party audit reports are marked as reviewed. We do not redistribute them.
- · Suppliers choose what is public, buyer-visible, restricted or private.
- · We do not publish confidential documents without authorization.
Privacy & Data Protection
What happens to the information you send us.
- · Buyer enquiries are used to respond and to prepare a quote. We do not sell contact data.
- · Supplier documents are used to maintain the supplier profile and support buyer due diligence.
- · We do not publicly disclose confidential documents without authorization.
- · To request access, correction or deletion of your data, contact us using the details below.
Contact
Reachable channels. If a page promises something we cannot deliver, tell us and we will correct it.
How humans and AI work together
AI helps us read, organise and draft. A person reviews every output before anything is published or sent to a buyer.
- · AI scans public records, extracts dates and numbers, and drafts the first version of a finding.
- · A human verifies the source, checks the context, and decides what the report says.
- · AI flags gaps in the evidence. A human decides whether a gap is material.
- · AI never issues a verification level or a risk grade. Only a reviewer does.
Six principles we never break
From the first draft to the final report, every verification follows these rules.
- 1. Never hide uncertainty. If we could not confirm a fact, the report says so.
- 2. No data is not good news. Missing evidence lowers the score; it is never treated as confirmation.
- 3. We do not sell certificates. We verify and we train.
- 4. Third-party reports are reviewed, never re-issued or forwarded.
- 5. Payment does not change the outcome. A paid verification can still come back with problems.
- 6. Samples and case studies are always labelled as demonstrations.
Why trust us
Four things we can evidence, and nothing we cannot.
Registered business
Operated by a registered company. We publish the entity name instead of hiding behind a brand.
Transparent methodology
Risk scores are based on a documented assessment framework with published weights.
Evidence-based verification
Verification status is tied to available evidence. No evidence, no verified label.
Human review
AI assists the process. People make the verification decisions, and on-site work is done by people.
AI assists the process. People make the verification decisions.